I had a very uncomfortable experience at Safeway today. While shopping in the alcohol section (around 10 am) I witnessed a manager speaking extremely rudely to one of her employees in front of customers. The manager was an older woman with shoulder-length brown hair with a possible slight reddish tint.
As someone who has been a store manager, I could never imagine speaking to or treating anyone that way, let alone one of my own employees.
The employee appeared to simply be following prior instructions, yet the manager was criticizing her, questioning her judgment, and demanding she explain why she thought she could “do what she wants.”
The tone and way this was handled were COMPLETELY inappropriate, unprofessional, and just disgusting. There is a respectful and constructive way to correct or guide employees, especially in a public setting, and this was not it. No employee should be spoken to in such a degrading manner, especially in front of others.
It created an uncomfortable environment as a customer, and I can only imagine how it felt for the employee. Management should set a better example of leadership, communication, and respect.
This behavior was completely unacceptable AND should be addressed.
Jade Hunter
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October 09, 2025
My favorite dept in this Safeway is the deli! I especially like their salads as they are always fresh and tasty with great presentation! But what makes me enjoy being a returning customer is Dana !! With product knowledge and great conversation I’m always leaving as a satisfied customer ! Matter of fact it time to go get my lunch for work!! I worked Safeway Deli in Monterey several years ago… this Safeway has a wonderful deli crew!
Jluv43 Jluv43
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April 11, 2026
Deli closed at 730 pm with a case full of chicken and on a Friday. I won't go back again. Thriftees has a better deli.
aaron westerfield
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June 06, 2019
Great store for grocery shopping. Their made in store is amazing. From the fried chicken, good selection of donuts, and tortilla chips, I love getting food here. Checking out can can hit or miss. Sometimes you can check out quick, other times you wait forever and they don't open up another register.
Avik Paul
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February 13, 2021
Conveniently located on highway 70 eastbound. there are multiple entrances so hard to miss. Quick stop to buy snacks and water. Helpful staff.
I had a very uncomfortable experience at Safeway today. While shopping in the alcohol section (around 10 am) I witnessed a manager speaking extremely rudely to one of her employees in front of customers. The manager was an older woman with shoulder-length brown hair with a possible slight reddish tint. As someone who has been a store manager, I could never imagine speaking to or treating anyone that way, let alone one of my own employees. The employee appeared to simply be following prior instructions, yet the manager was criticizing her, questioning her judgment, and demanding she explain why she thought she could “do what she wants.” The tone and way this was handled were COMPLETELY inappropriate, unprofessional, and just disgusting. There is a respectful and constructive way to correct or guide employees, especially in a public setting, and this was not it. No employee should be spoken to in such a degrading manner, especially in front of others. It created an uncomfortable environment as a customer, and I can only imagine how it felt for the employee. Management should set a better example of leadership, communication, and respect. This behavior was completely unacceptable AND should be addressed.
My favorite dept in this Safeway is the deli! I especially like their salads as they are always fresh and tasty with great presentation! But what makes me enjoy being a returning customer is Dana !! With product knowledge and great conversation I’m always leaving as a satisfied customer ! Matter of fact it time to go get my lunch for work!! I worked Safeway Deli in Monterey several years ago… this Safeway has a wonderful deli crew!
Deli closed at 730 pm with a case full of chicken and on a Friday. I won't go back again. Thriftees has a better deli.
Great store for grocery shopping. Their made in store is amazing. From the fried chicken, good selection of donuts, and tortilla chips, I love getting food here. Checking out can can hit or miss. Sometimes you can check out quick, other times you wait forever and they don't open up another register.
Conveniently located on highway 70 eastbound. there are multiple entrances so hard to miss. Quick stop to buy snacks and water. Helpful staff.