Raena Carter is top tier. I never had to worry about a single detail, she handled everything efficiently and quickly. Her communication was perfect. She didn’t exhaust me with details but I never felt like I was waiting to hear back from her either. Such a great experience. I would ;and have) recommend her to anyone.
Ryan Kostrzewa
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July 31, 2026
We bought and sold our house with Kristen Player, and she was amazing. We sold recently (in a not-great sellers market) and still wound up with a great offer and as smooth of a sale process as you could wish for! We were living in another state when we put it on the market, and Kristen was so helpful. She knew exactly how to approach repairs, recommended and coordinated great contractors, and helped us out a ton. She’s also incredibly familiar with the area and market, and knew exactly what to expect. We’d recommend her to anyone and would work with her again in a heartbeat. Thanks Kristen!
Trey Perry
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April 21, 2026
I am a first time home buyer and Raena was my realtor and she was amazing! We had several road blocks while under contract from outside parties and she communicated everything very well and helped me work thru them! Raena made the process of buying a home for the first time a lot less stressful and more enjoyable! Definitely recommend to anyone looking to buy a home!!
Danielle Greenland
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March 21, 2026
Kristen Player was absolutely amazing! We were selling a property remotely and she made everything so streamlined and simple. She coordinated and communicated everything quickly and efficiently. We were never left to wonder or stress about any detail; she was extremely deserving of our complete faith in her. We highly recommend Kristen!
Kaitlin Atkins
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March 15, 2026
Our experience selling our home with Keyhole Properties and Kym Gifford was very frustrating. Communication was extremely poor throughout the process. Kym rarely answered her phone, and it often took multiple follow-ups just to get a response. When we did speak with her, she frequently sounded irritated that we were asking for updates.
Our home was initially listed far too high, even though we clearly communicated that we needed to sell quickly. We had to push multiple times just to get the price lowered to something more realistic. When we asked why we weren’t getting any showings, the only response we received was to “just be patient,” which was not helpful given the situation.
Overall, the experience felt very hands-off. We expected our agent to be proactive and motivated to sell our home, but instead we felt like we had to chase answers and push for basic communication.
To make matters worse, the “For Sale” sign was left in our yard for an entire month after closing. We had to contact her multiple times reminding her to pick it up, which she still has not.
Based on our experience, we would not recommend Keyhole Properties to anyone looking to buy or sell a home.
Raena Carter is top tier. I never had to worry about a single detail, she handled everything efficiently and quickly. Her communication was perfect. She didn’t exhaust me with details but I never felt like I was waiting to hear back from her either. Such a great experience. I would ;and have) recommend her to anyone.
We bought and sold our house with Kristen Player, and she was amazing. We sold recently (in a not-great sellers market) and still wound up with a great offer and as smooth of a sale process as you could wish for! We were living in another state when we put it on the market, and Kristen was so helpful. She knew exactly how to approach repairs, recommended and coordinated great contractors, and helped us out a ton. She’s also incredibly familiar with the area and market, and knew exactly what to expect. We’d recommend her to anyone and would work with her again in a heartbeat. Thanks Kristen!
I am a first time home buyer and Raena was my realtor and she was amazing! We had several road blocks while under contract from outside parties and she communicated everything very well and helped me work thru them! Raena made the process of buying a home for the first time a lot less stressful and more enjoyable! Definitely recommend to anyone looking to buy a home!!
Kristen Player was absolutely amazing! We were selling a property remotely and she made everything so streamlined and simple. She coordinated and communicated everything quickly and efficiently. We were never left to wonder or stress about any detail; she was extremely deserving of our complete faith in her. We highly recommend Kristen!
Our experience selling our home with Keyhole Properties and Kym Gifford was very frustrating. Communication was extremely poor throughout the process. Kym rarely answered her phone, and it often took multiple follow-ups just to get a response. When we did speak with her, she frequently sounded irritated that we were asking for updates. Our home was initially listed far too high, even though we clearly communicated that we needed to sell quickly. We had to push multiple times just to get the price lowered to something more realistic. When we asked why we weren’t getting any showings, the only response we received was to “just be patient,” which was not helpful given the situation. Overall, the experience felt very hands-off. We expected our agent to be proactive and motivated to sell our home, but instead we felt like we had to chase answers and push for basic communication. To make matters worse, the “For Sale” sign was left in our yard for an entire month after closing. We had to contact her multiple times reminding her to pick it up, which she still has not. Based on our experience, we would not recommend Keyhole Properties to anyone looking to buy or sell a home.