All the salespeople were very helpful and efficient. The purchase was easy without pressure and coercion. James was patient with my wife and her many questions. He explained the technology thoroughly so she had confidence operating the new vehicle. We are delighted with our new purchase.
Johnny Liggett
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March 05, 2026
They are very fair and straight forward with everything. Very fair pricing, and they don't keep you there hours playing the negotiation game. No hidden finance fees.
Ken Kirkedahl
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March 13, 2026
We just did the 60,000 mile service on my 2022 F-450. They did a great job, and found another issue. We got all of it handled in one visit, and the truck drives like a dream! Thanks Horne Freedom Ford!
Eric Wehling
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January 18, 2024
On Wednesday 12/20/23 I had rented a truck and trailer to head to Horne Freedom Ford in Thatcher, AZ which is approx 122 miles from where I reside. Had negotiated a deal to purchase a 2015 Chevy Spark EV (fully electric). Reason why I had to rent the truck/trailer was due to the battery range would not get me back to my neighborhood.
Once arriving my Salesman, Ray, came out to greet me then walked me to where the car was parked. It was currently charging when we walked up to it. He unplugged from their charging station advising it was good to go. When doing my inspection of the vehicle I had asked what does the battery get at full charge. He advised 55 miles at full charge. I had some questions that I wanted to check out myself before moving fwd with even a test drive. Ray went back in to finish up with another customer.
1st thing I did was take a photo of the dash once I sat down in the vehicle. Dash showed battery life was at 46 miles with max being 55 miles which matched up to what Ray had just advised. I still wanted to cross reference. I pulled up a video that had an owner of the same 2015 Spark EV I was in. I remember it distinctly cause in the video he was celebrating 80k miles with a battery at full charge of 55 miles. That was the magic # in my eyes. When Ray told me that’s what the vehicle would get at full charge I felt like hey if I can get to 80k with a battery that gets 55 miles at full charge I could live with that, went ahead and purchased the vehicle. I advised to Ray exactly that once he came back out. The main concern was the potential of a deterioration with the battery but Ray made me feel at ease with the 55 miles.
Fast forward to me getting home from Thatcher. Once unloading the vehicle from the trailer I parked it inside my garage and put it to charge. Woke up the next morning and noticed it only had 47 miles at full charge. I sent Ray a message on 12/21/23 at 8:54am in regards to. Later that same day at 2:26pm he replied, “Yes, I get your concerns”. The following day on 12/22/23 he noted in a response, “I don’t know what to tell you”. On 12/26/23, the day after giving my wife her Christmas present, I sent Ray another photo showing now the battery range is only getting to 40 miles at full charge included a photo.
Ray had management call me the next day on 12/27/23. I spoke with Payton Hawkins from their team. He was pretty black and white about what he had to say. I bought it as is and the dealership doesn’t hold any responsibility plain and simple from his point of view. VERY unfortunate call to say the least. On Thursday 12/28 I reached out to Ray in hopes that we could figure things out civilly otherwise unfortunately I would have to move forward with filling public complaints. On Monday 1/15/24 Payton Hawkins, from mgnt, called me directly. He spoke with the Owner of the Dealership and proposed them purchasing the vehicle back from me for a little less than $1,000 that I purchased it from them for, not including my time and transportation fees incurred. So me losing about $2,000 not including I’m sure them expecting me to get it back out to them.
With all this being said I beleive Horne Freedom Ford either knew what the capacity of the battery was before I purchased or was ignorant in their sale which either way has elements of fraud. All I wanted was this to get worked out civilly not for it to go to the public or any further. At the very least for this not to happen to anyone else especially during the holidays.
Kenneth Ison
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January 22, 2026
Service advisor was very knowledgeable about the mechanics of a vehicle and cared about listening and getting the job done correctly and in a timely manner. Very accommodating to my schedule as well.. Tyson at Horne Freedom Ford is one of the best.
thank you, Ken Ison -- Lakeside , AZ.
All the salespeople were very helpful and efficient. The purchase was easy without pressure and coercion. James was patient with my wife and her many questions. He explained the technology thoroughly so she had confidence operating the new vehicle. We are delighted with our new purchase.
They are very fair and straight forward with everything. Very fair pricing, and they don't keep you there hours playing the negotiation game. No hidden finance fees.
We just did the 60,000 mile service on my 2022 F-450. They did a great job, and found another issue. We got all of it handled in one visit, and the truck drives like a dream! Thanks Horne Freedom Ford!
On Wednesday 12/20/23 I had rented a truck and trailer to head to Horne Freedom Ford in Thatcher, AZ which is approx 122 miles from where I reside. Had negotiated a deal to purchase a 2015 Chevy Spark EV (fully electric). Reason why I had to rent the truck/trailer was due to the battery range would not get me back to my neighborhood. Once arriving my Salesman, Ray, came out to greet me then walked me to where the car was parked. It was currently charging when we walked up to it. He unplugged from their charging station advising it was good to go. When doing my inspection of the vehicle I had asked what does the battery get at full charge. He advised 55 miles at full charge. I had some questions that I wanted to check out myself before moving fwd with even a test drive. Ray went back in to finish up with another customer. 1st thing I did was take a photo of the dash once I sat down in the vehicle. Dash showed battery life was at 46 miles with max being 55 miles which matched up to what Ray had just advised. I still wanted to cross reference. I pulled up a video that had an owner of the same 2015 Spark EV I was in. I remember it distinctly cause in the video he was celebrating 80k miles with a battery at full charge of 55 miles. That was the magic # in my eyes. When Ray told me that’s what the vehicle would get at full charge I felt like hey if I can get to 80k with a battery that gets 55 miles at full charge I could live with that, went ahead and purchased the vehicle. I advised to Ray exactly that once he came back out. The main concern was the potential of a deterioration with the battery but Ray made me feel at ease with the 55 miles. Fast forward to me getting home from Thatcher. Once unloading the vehicle from the trailer I parked it inside my garage and put it to charge. Woke up the next morning and noticed it only had 47 miles at full charge. I sent Ray a message on 12/21/23 at 8:54am in regards to. Later that same day at 2:26pm he replied, “Yes, I get your concerns”. The following day on 12/22/23 he noted in a response, “I don’t know what to tell you”. On 12/26/23, the day after giving my wife her Christmas present, I sent Ray another photo showing now the battery range is only getting to 40 miles at full charge included a photo. Ray had management call me the next day on 12/27/23. I spoke with Payton Hawkins from their team. He was pretty black and white about what he had to say. I bought it as is and the dealership doesn’t hold any responsibility plain and simple from his point of view. VERY unfortunate call to say the least. On Thursday 12/28 I reached out to Ray in hopes that we could figure things out civilly otherwise unfortunately I would have to move forward with filling public complaints. On Monday 1/15/24 Payton Hawkins, from mgnt, called me directly. He spoke with the Owner of the Dealership and proposed them purchasing the vehicle back from me for a little less than $1,000 that I purchased it from them for, not including my time and transportation fees incurred. So me losing about $2,000 not including I’m sure them expecting me to get it back out to them. With all this being said I beleive Horne Freedom Ford either knew what the capacity of the battery was before I purchased or was ignorant in their sale which either way has elements of fraud. All I wanted was this to get worked out civilly not for it to go to the public or any further. At the very least for this not to happen to anyone else especially during the holidays.
Service advisor was very knowledgeable about the mechanics of a vehicle and cared about listening and getting the job done correctly and in a timely manner. Very accommodating to my schedule as well.. Tyson at Horne Freedom Ford is one of the best. thank you, Ken Ison -- Lakeside , AZ.