Our Safford dental office is committed to helping our patients maintain a healthy smile for life. Our state-of-the-art practice has been serving patients in the Gila Valley and surrounding areas of Morenci, Duncan, and Willcox since 2012. We have the tools and the technology to improve your smile...easily and comfortably. We look forward to the opportunity to show you what we can do!
Patient and thorough explaining any treatment I need, helping me to understand. Clean and professional. Their staff is top tier, very welcoming and great at everything they do. You almost feel like family there. Plus they are great with my 8yr old daughters visits, she loves going there. Dr. Palmer has truly shown expertise in working with my dental needs, and gave me a new smile! I would recommend this dental office above all!
Dr Johnson and his assistant were wonderful. He was very kind and thoughtful. He did a great job in a short amount of time. I had no pain during the procedure and was able to eat after the numbness wore off! I am very happy with them and will return again for care.
My actual wisdom teeth surgery and recovery went well, but unfortunately the rest of my experience left me extremely uncomfortable. I paid $1,900 upfront despite having two dental insurances, only to later call my insurance myself and find out my patient responsibility was $0. My biggest issue was how I was treated immediately after waking up from sedation. I was confused, emotional, and repeatedly asking for my phone because I wanted to call my mom. Instead of feeling supported, I felt like the assistant, Rebecca, was irritated and annoyed with me during a time when I was extremely vulnerable. I understand I probably wasn’t acting like myself—I had just woken up from sedation—which is exactly why I expected more patience and empathy from someone caring for patients after surgery. I later requested my records and the names of everyone involved in my care, and after a month I still have not received those records. I’m thankful my surgery itself went smoothly, but I did not feel comfortable or cared for afterward, and because of my overall experience I personally would not choose to have another surgery here.
Customer service was great. The doctor Eric Mack was ready to answer any questions. His assistant answered questions and prepared me for aftercare. My wisdom teeth removal went smooth. All this time I was scared when really there was no need for all the worries. I recommend Dr. Mack and his crew to anyone getting a Wisdom tooth removal. Thank you Dr. Mack and your crew
Palmer and Johnson Dentist are great! The staff is caring and knowledgeable. Doctors Palmer and Johnson are wonderful. Great chair-side manner, addressed all of my questions, gave me all the time I needed, completely skilled and knowledgeable. Every time I leave their office after an appointment, I love my smile. Fully trust them.