Austin's Auto Advantage is a family-owned and operated venture and BBB-Approved business serving Safford, AZ, Clifton, AZ, Willcox, AZ, and surrounding areas. We're part of the NAPA AutoCare network offering competitive rates on auto service and tires. Our customers are our pride, and our friendly staff go the extra mile to ensure your complete satisfaction. Visit our convenient location Monday through Friday 8:00 AM to 5:30 PM and Saturday 8:00 AM to 2:00 PM. We look forward to earning your business and providing the car care you need for dependable performance day-in and day-out.
Austin’s Auto Advantage 
801 W Thatcher Blvd, Safford, AZ 85546, USA
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A long time ago I had a 2005 f150 it stopped running and the mechanic at Austin’s said it would cost me 7,000 for a new engine and the labor included. I went to buy a block for it in California because the owner or manager of Austin’s said he “my truck was a pos” he said it wouldn’t make it to Bowie az and back, he said, “I’m a betting man I’ll bet you the new engine on that truck minus taxes “ and extended his hand out to me, then he said “but if you lose I’m charging you a new engine. “ I went down to right stop garage and they found the radiator hose had snapped off and that’s why my engine wasn’t working. I went back to Austin’s with my truck running and he said he stands by the diagnostic of his mechanic. Fast forward 7 years THE TRUCK IS STILL RUNNING WITHOUT EVER REPLACING THE ENGINE. I should have bet you that day. I was to young at the time to know better. 1 star review is deserved. I’ll take that bet any day of the week and I’m a betting man to.. you were owed the 1 star review.
Worst mechanic in Safford. Total scam artist. $1500 paid and they fixed nothing. If you would like examples of their customer service, check the replies to the numerous 1 star reviews. They are beyond rude. Degrading customers, bullying behavior, it's all there. Read it for yourself. Management accused a mechanic of "pushing a broom at Cadillac", another customer was told to have their hearing checked. These guys are nothing but bullies.
I’ve been bringing my vehicles to Austin’s Auto Advantage for nearly six years. I recently went in for a routine oil change and ended up taking care of several additional maintenance items. Nothing was a surprise. They were the same “watch” items another shop had flagged a couple months ago. At nearly ten years old, it was simply time to handle the normal wear-and-tear work that keeps a vehicle reliable. After reviewing the service notes, I had one follow-up question and sent a message through their website while moving on with my day. Avery called promptly and walked me through it cleanly. Austin’s is thorough, straightforward, and honest. They don’t upsell fluff, and they stand firmly behind their work. They’re also not afraid to address concerns head-on, which I respect. I would trust them with any vehicle I own.
We got our 23 year old Jeep 4.0 repaired the guys did an Awesome job. Very friendly and kept their promises. They went above and beyond to even check over the AC repairs 1 week after install to make sure everything was tip top shape. Best Honest and Fair Auto repair around these parts. Very fair prices too. Quality parts and installers are top notch. They put a smile on my wife's face. Her Jeep can keep going as long as we have these guys taking care of it. Our Jeeps name is TANK. Thank you Austin's Auto Advantage!!
Everyone there is freaking amazing. We had a nail in our tire this time but they have done many other services on all our vehicles. I would not take our business anywhere else. Plus it helps that they are down to earth and so funny Thank you Austin's The Buffingtons.